Best Tuxiaochao Alternative: UserFB — Free & More Powerful
Tuxiaochao Started Charging in November 2024
Tencent's Tuxiaochao announced in November 2024 that it would begin implementing a tiered pricing model and phasing out free service. New products only get a 1-month free trial. Previously created free products lost free access on January 1, 2025, and unpaid product data will be deleted by June 30, 2025. If you're looking for a free alternative, UserFB is your best choice.
Tuxiaochao Pricing (Effective Nov 2024)
| Monthly Feedback Volume | Full Price (CNY/year) | Discount (CNY/year) |
|---|---|---|
| 1~50 | ¥2,400 | ¥1,680 |
| 51~100 | ¥4,800 | ¥3,360 |
| 101~200 | ¥8,000 | ¥5,600 |
| 201~500 | ¥12,000 | ¥8,400 |
| 501~1,000 | ¥20,000 | ¥14,000 |
| 1,001~5,000 | ¥32,000 | ¥22,400 |
| 5,001~10,000 | ¥48,000 | ¥33,600 |
| 10,001+ | ¥56,000+ | ¥39,200+ |
* API integration costs an additional ¥20,000/product/year. Source: Tuxiaochao official announcement.
UserFB vs Tuxiaochao — Full Comparison
| Feature | Tuxiaochao | UserFB |
|---|---|---|
| Pricing | ¥1,680~56,000+/year (tiered by feedback volume) + ¥20,000/year for API | Free tier available, paid plans for advanced features |
| AI Content Moderation | Not supported | Supported |
| Custom Tags | Fixed categories only | Fully customizable |
| Dark Mode | Not supported | Supported |
| Embedding | Link redirect only | iframe embed + standalone link |
| Notifications | Limited (WeChat push) | Email + Telegram |
| Multi-Tenant | Not supported | Native support |
| Image Upload | Limited support | Full support |
| Data Safety | Free tier data deleted after Jun 2025 | Your data is always safe |
Why Choose UserFB as Your Tuxiaochao Alternative?
1. Completely Free: While Tuxiaochao now charges from ¥1,680/year, UserFB offers a fully functional free tier with no hidden costs.
2. More Powerful Feedback Management: UserFB supports flexible custom tag systems, giving you full control over how you categorize and manage user feedback.
3. AI Content Moderation: Automatically filter spam and inappropriate content to maintain a healthy feedback community. Tuxiaochao does not offer this feature.
4. Flexible Embedding: In addition to standalone links, UserFB supports iframe embedding so users can submit feedback without leaving your product.
5. Multi-Tenant Architecture: Each product gets its own independent feedback space — no interference, unified management.
6. Data Safety: Tuxiaochao has stated that unpaid product data will be deleted after June 30, 2025. With UserFB, your feedback data is always safe and accessible.
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